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Family owners of Ann Summers come to its rescue with cash call

The Gold family, which owns sex toy and lingerie retailer Ann Summers, have stepped in with £5 million in funding after its losses began stacking up.

Although turnover was slightly up from £101 million to £104 million, Ann Summers reported a loss of £3.9 million for the year to July 2023 thanks to growing costs.

Vanessa Gold, who was appointed Chairman last year following the death of sister Jacqueline Gold, spearheaded a £5 million cash call, according to The Telegraph.

The loan was distributed by Gold family-controlled Green Street Holdings, in August, following another year in which it failed to turn a profit.

This was put down to not only rising costs on the back of the cost of living crisis but also the Gold Family's loss of David and Jacqueline, which left Vanessa in charge.

Vanessa Gold said: "As a business, we are in a fortunate position being family-owned and we remain unquestionably committed to preserving the heritage of Ann Summers and the longevity of the brand.

"All retailers are under significant pressure with continuing high taxation and rising costs for businesses. We are focused on growth and always looking at options to bolster the brand in both…

Ann Summers boss Jacqueline Gold dies aged 62 following treatment for breast cancer

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Ann Summers cuts staff safety incidents by 42% after body camera trial

The trial, conducted in Ann Summers‘ flagship locations on Oxford Street in London, Edinburgh’s Princes Street and Nottingham city centre, also led to improved staff confidence and in-store behaviour.

The Edinburgh store recorded no police-attended incidents during the period, including during the busy Fringe annual comedy festival season, which runs every August.

Ann Summers body-worn cameras

Ann Summers introduced the cameras in response to rising levels of aggression and abuse towards shopfloor staff, reflecting a broader industry trend.

According to the British Retail Consortium, there are more than 1,600 incidents of violence and abuse against retail workers each day in the UK.

Ann Summers said the trial demonstrated that body-worn cameras can act as an effective deterrent without negatively impacting the customer experience, with no complaints recorded during the test period.

Head of business risk Sam Tenner said the move was aimed at improving staff safety amid growing challenges on the high street, with incidents involving aggression, intimidation and substance use becoming more common: “It’s a sad fact that it’s tougher to work on our high streets, and with resources dwindling, the ability for police to respond in the way in which we might hope isn’t realistic anymore.

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